Frequently Asked Questions
Everything you need to know about shopping with Sale for your home.
What are your standard shipping times for furniture?
Most in-stock furniture items ship within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer White Glove delivery services?
Yes, White Glove delivery is available for select oversized items and includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale items are not eligible for return.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also track your status directly through the 'Order History' section of your account.
Are your wood products sustainably sourced?
At Sale, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm to help you create your dream home now and pay later.