Returns & Exchanges
At Sale, we want you to love your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.
Print Shipping Label
Once approved, download and print your prepaid return shipping label provided via email and attach it securely to your package.
Pack Your Items
Place items in their original packaging with all tags and accessories included to ensure your return is accepted.
Drop Off and Refund
Drop your package at any authorized carrier location; your refund will be processed to the original payment method within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing